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In Reply to: Steaks on new kettle posted by Thomas on September 17, 2007 at 18:26:00:
There is your problem. You say you fired up the chimney till they were lightly ashed. You have to fire them up till they are glowing red hot. Then dump them and let them cool alittle till they form a LIGHT ASH then put the steaks on to sear. Hope this helps.